Service Cloud Practice Test

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Which Salesforce tool is commonly used to perform bulk deletion of records when cleaning up data?

Data Loader

Bulk data cleanup requires a tool that can process many records quickly and reliably. The Data Loader is built for bulk data operations—import, export, update, upsert, delete, and even hard delete. For cleanup, you typically supply a CSV of the record IDs you want to remove and perform a delete (or hard delete) operation. It can handle large volumes, leveraging the Bulk API for speed, and provides logs to confirm results and catch any errors. While other tools exist—like the Import Wizard for smaller, record-by-record imports, Data Export for exporting data, or Workbench for ad hoc tasks—the Data Loader is the standard choice for bulk deletion because it directly supports delete operations at scale and offers the option to permanently remove records when needed.

Import Wizard

Data Export

Workbench

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